Workers on the shop floor can report Non-Conformities directly from the Mobile App.
Non-Conformities can be used to report inconsistencies or issues identified on the shop floor. The information requested from the worker depends on how the selected Non-Conformity Form was configured.
If you would like to first know how to create a Non-Conformity Form, take a look at this article. If you want to create a Non-Conformity Record in the Backoffice, follow this article.
How to insert a Non-Conformity Record on mobile app
1. Open the Mobile App and tap Insert Non-Conformity Record button.
If this button is not available on your app, Setup your mobile device to add the ‘Non-Conformity Records’ button and make it available.
2. Enter your Worker number.
3. Select the Non-Conformity Form you want to use.
4. Insert a Code. This must be a unique code for the Non-Conformity Record.
5. Depending on how the selected Non-Conformity Form is configured, select the Product, Production Order, Sales Order, and/or Purchase Order associated with the Non-Conformity.
6. Fill in the Form Fields configured for the selected Non-Conformity Form.
7. Click Submit to finish creating the Non-Conformity Record, or select Confirm and Add Another to create an additional record.
Check this article to learn how to review a Non-Conformity Record.
If you still have any questions, feel free to reach out to us through our Live Chat or contact your Account Manager directly.